At sweephalohome.org, operated by SWEEPHALO HOME LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services.
Information We Collect
When you visit our website, place an order, create an account, subscribe to our newsletter, or contact customer support, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
- IP address and device information
- Website usage and browsing activity
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases and inquiries
- Improve website functionality and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory obligations
- Send promotional communications when permitted by law
Sharing of Information
We may share personal information with trusted third-party service providers that assist with:
- Payment processing
- Shipping and logistics
- Website hosting and maintenance
- Marketing and analytics services
- Legal compliance requirements
These service providers are authorized to use personal information only as necessary to perform services on our behalf.
We do not sell, rent, or trade your personal information for monetary compensation.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain customer order records and associated personal information for seven (7) years after the completion of an order. This retention period allows us to comply with legal obligations, tax requirements, accounting standards, dispute resolution needs, and fraud prevention measures.
After the retention period expires, personal information will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Enhance shopping experiences
Users may manage cookie preferences through their browser settings.
Your Rights
Depending on your location, you may have certain privacy rights regarding access to, correction of, deletion of, or restriction of your personal information. Requests will be processed in accordance with applicable laws.
California Consumer Privacy Act (CCPA) Notice
If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) and related California privacy laws:
- The right to know what personal information we collect and how it is used.
- The right to request access to personal information we maintain about you.
- The right to request deletion of certain personal information, subject to legal exceptions.
- The right to non-discrimination for exercising your privacy rights.
- The right to opt out of the sale of personal information.
Do Not Sell My Personal Information
SWEEPHALO HOME LLC does not sell personal information to third parties for monetary consideration. California residents may nevertheless submit requests concerning their privacy rights or request confirmation of our information practices.
California Privacy Requests
California consumers may submit privacy-related requests by contacting:
CCPA Request Email: [email protected]
We may verify your identity before processing certain requests as required by law.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will become effective upon posting on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
Contact Information
SWEEPHALO HOME LLC
1 NICOLE CT
N LITTLE ROCK, AR 72118-3134
United States
Phone: (857) 867-8972
Email: [email protected]