{"id":7240,"date":"2026-06-01T03:04:32","date_gmt":"2026-06-01T03:04:32","guid":{"rendered":"https:\/\/sweephalohome.org\/?page_id=7240"},"modified":"2026-06-01T07:18:54","modified_gmt":"2026-06-01T07:18:54","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/sweephalohome.org\/index.php\/refund-policy\/","title":{"rendered":"REFUND POLICY"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At sweephalohome.org, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the following Return and Refund Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Eligibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may request a return within <strong>30 days of receiving their order<\/strong>. To be eligible for a return, items must be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unused and in their original condition;<\/li>\n\n\n\n<li>Returned with original packaging, accessories, and documentation when applicable;<\/li>\n\n\n\n<li>Free from damage caused by misuse, neglect, or improper handling.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse returns that do not meet these requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Shipping Costs<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Quality-Related Issues<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the item received is defective, damaged during transit, incorrect, or otherwise affected by a verified quality issue, <strong>SWEEPHALO HOME LLC will cover the return shipping costs<\/strong>. Customers should contact our support team and provide relevant photos or evidence before returning the item.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Non-Quality-Related Returns<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If a customer wishes to return an item for reasons unrelated to product quality (such as ordering the wrong item, changing their mind, or no longer needing the product), <strong>the customer is responsible for all return shipping costs<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Original shipping fees, if any, are non-refundable unless the return is due to a verified quality issue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For hygiene, safety, and resale reasons, the following items cannot be returned:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products that have been used, installed, altered, or damaged after delivery;<\/li>\n\n\n\n<li>Products with missing parts, accessories, or original packaging;<\/li>\n\n\n\n<li>Customized or personalized products;<\/li>\n\n\n\n<li><strong>Any item that has been used or is no longer suitable for resale may affect its resale value.<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Items determined to be unsuitable for resale upon inspection may be rejected and returned to the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved, your refund will be issued to the <strong>original payment method within 3\u20135 business days after the returned item has been received and processed<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that your financial institution or payment provider may require additional time to post the refund to your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged or Incorrect Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged, defective, or incorrect item, please contact us within a reasonable period after delivery and provide photographs of the issue. We will evaluate the claim and arrange a replacement, refund, or other appropriate resolution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Authorization<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact our customer service team before returning any item. Unauthorized returns may experience processing delays or may not be accepted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SWEEPHALO HOME LLC<\/strong><br>1 NICOLE CT, N LITTLE ROCK, AR 72118-3134<br>United States<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: (857) 867-8972<br>Email: <a href=\"mailto:brianna@sweephalohome.org\">brianna@sweephalohome.org<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our team will be happy to assist you with any return or refund inquiries.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At sweephalohome.org, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the following Return and Refund Policy. Return Eligibility Customers may request a return within 30 days of receiving their order. To be eligible for a return, items must be: We reserve the right to refuse returns [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7240","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sweephalohome.org\/index.php\/wp-json\/wp\/v2\/pages\/7240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sweephalohome.org\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sweephalohome.org\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sweephalohome.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sweephalohome.org\/index.php\/wp-json\/wp\/v2\/comments?post=7240"}],"version-history":[{"count":2,"href":"https:\/\/sweephalohome.org\/index.php\/wp-json\/wp\/v2\/pages\/7240\/revisions"}],"predecessor-version":[{"id":7291,"href":"https:\/\/sweephalohome.org\/index.php\/wp-json\/wp\/v2\/pages\/7240\/revisions\/7291"}],"wp:attachment":[{"href":"https:\/\/sweephalohome.org\/index.php\/wp-json\/wp\/v2\/media?parent=7240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}